Voice AI
The calls you can't take, answered.
In your name, at any hour.
An AI receptionist on your line for the moments you are on a job, on another call, or closed. It asks what the caller needs, books the visit into your calendar or takes a callback, and leaves you a summary of every call.
Free. Thirty minutes on Zoom with the person who would build it.
Incoming call
After hours · forwarded
On the record
Listening.
When it rings
What happens on every forwarded call.
The receptionist runs the same way on the first call of the day and the last one at night.
Your number forwards
You keep your number. The calls you don't pick up, and the ones after hours, forward to the receptionist.
It answers as your business
Callers hear your name, not ours. If anyone asks, it says it is an AI.
It asks what you'd ask
The job, where it is, and roughly what they want to spend. The questions are set for your business, along with the work you turn down.
- Project
- Area
- Budget
It books, or takes the message
It offers real open times from your calendar and books the visit. If you would rather call back yourself, it takes a callback with what they need.
It knows who is calling
A returning caller is greeted with their history in hand: their name, what past calls were about, and any visit already booked.
You see every call
Each call lands on the caller’s record with its outcome and a summary, and the full transcript is kept with it. A callback request reaches you by text and email.
After the call
Every call ends with an outcome.
No call disappears into a voicemail box you check on Friday. Each one is marked, summarised and kept on the caller’s record, with what it found out.
- Booked
- Callback
- Declined
- Transferred
- Hung up
- Spam
- Unresolved
Alongside the outcome: a summary, the caller’s mood and the details they gave, with the full transcript kept on the record. Callbacks and anything left unresolved come to you by text and email, so the ones that need you never wait on a dashboard.
Your phone system
For the calls your team takes.
Alongside the receptionist, we set up a proper switchboard, so the calls you do answer reach the right person first time.
A number for each job
Separate numbers for your main line, your Google listing, your ads and your website, so you know which one rang.
Rules you can read
Where a call goes depends on the hour, the holidays you set, who is calling and which number they dialled. VIPs come straight through; blocked numbers do not.
Your team, rung properly
Ring everyone at once or one after another. Each person presses a key to take the call, so a phone’s own voicemail can never swallow it.
A backup route
If the routing does not answer within seconds, the call falls to a simple backup that still rings your people and still takes a voicemail.
One switch for the day
Mark yourself unavailable until a set time, or forward everything, from one screen.
A record of every change
Every version of your call rules is kept, so you can see what changed and when.
Questions
What owners ask first.
Will callers know it is an AI?
Do I keep my number?
Can it book appointments?
What if a caller needs a person right now?
What about emergencies?
What does it cost?
Book a call
Hear how your callscome in today.
Book a call and we'll walk through where your calls go now, which ones you are losing, and what the receptionist would say in your name.
Free. Thirty minutes on Zoom with the person who would build it.